We aim to deliver your handloom products in a timely and efficient manner. This policy outlines our shipping procedures for both domestic and international orders.
Shipping Providers:
We partner with reliable carriers to ensure your order reaches you safely.
Shipping Schedule:
We ship throughout the week except Sundays and public holidays.
Shipping Charges:
Standard shipping is ₹150.
Additional shipping costs will be calculated based on package weight exceeding 2 kg.
Delivery Time:
Orders are typically processed within 2-3 business days.
Delivery time is estimated at 7-10 business days, depending on your location.
Tracking:
Once your order is shipped, you will receive a tracking number via WhatsApp to monitor your shipment.
Delays:
We will keep you informed if there are any unforeseen delays due to reasons beyond our control.
Shipping Providers: We use international carriers to ensure reliable and timely delivery.
Shipping Charges:
Shipping costs will be calculated at checkout based on the destination and package weight.
Delivery Time:
International orders are processed within 2-3 business days.
Delivery times vary by country and can take 14-21 business days.
Customs Duties and Taxes:
International customers are responsible for any customs duties, taxes, or tariffs that may apply upon arrival in their country.
We recommend checking with your local customs office for more information.
All orders, both domestic and international, will receive a tracking number once shipped. You can use this number to track your order on our website or through the carrier’s tracking page.
If you experience any issues with your order, such as delays or missing items, please contact our customer service at info@shopeika.com. We will do our best to resolve the issue promptly.
For questions or concerns regarding our shipping policy, please contact us at:
Email: info@shopeika.com
Phone: +91 81211 29550